Shipping policy

 

SHIPPING POLICY

OVERVIEW

At KCS OVERSEAS, we are committed to delivering your orders safely and on time. Please read this Shipping Policy carefully before placing an order, as it explains how shipping and delivery are handled.

ORDER PROCESSING

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not processed or dispatched on Sundays or public holidays.

  • Once your order is processed, it will be handed over to our delivery partner for shipment.

SHIPPING LOCATIONS

  • We currently ship orders within India.

  • Delivery availability may vary based on your location and courier service coverage.

DELIVERY TIME

  • Estimated delivery time depends on the destination and courier partner.

  • Delivery timelines provided at checkout are estimates only and are not guaranteed.

  • Delays may occur due to weather conditions, courier issues, customs clearance, or other circumstances beyond our control.

SHIPPING CHARGES

  • Shipping charges, if applicable, are calculated and displayed at checkout before order confirmation.

  • Any additional charges such as customs duties or local taxes (if applicable) are the responsibility of the customer.

ADDRESS ACCURACY

  • Customers are responsible for providing accurate and complete shipping details.

  • KCS OVERSEAS is not responsible for delays, non-delivery, or loss due to incorrect or incomplete addresses provided by the customer.

DAMAGED OR MISSING ITEMS

  • If your order arrives damaged or with missing items, you must contact us within 24 hours of delivery.

  • Clear photos or videos of the package and product must be provided for verification.

  • Claims made after this time period may not be accepted.

DELIVERY CONFIRMATION

  • Once an order is marked as delivered by the courier, it will be considered successfully completed.

  • No returns or refunds are accepted after delivery, as stated in our Returns & Refund Policy.

LIABILITY

  • KCS OVERSEAS is not liable for delivery delays, lost packages, or damages caused by courier partners once the order has been handed over for shipping.

  • Risk of loss and ownership of the product pass to the customer upon dispatch.

CONTACT INFORMATION

For any shipping-related questions or concerns, please contact us:

KCS OVERSEAS
📧 Email: jatingrover370@gmail.com
📞 Phone: 8588051868
📍 Address: 6116, Gali Batashan, Khari Baoli, Old Delhi, India